Now the business world has become extremely competitive. however, due to such immense competition businesses have a lot more tools than ever before. almost every interaction with the client takes place on call, hence, having a sophisticated telephone system is an essential part of running a successful business. by employing a VoIP phone technology is one of the most important ways to enhance your business. in this article we are going to list twenty ways through which you can improve your business with business VoIP.

  1. Predictable/lower monthly phone bills: you can expect almost 20% saving from the first day of business VoIP. the savings can be in the range of 50%. Generally, the unlimited minute plans of VoIP cost between the range of 15-25 per user, or the minutes are 2p per minute. along with savings you get the added bonus of not being pressurized to hurry and make shorter calls. if you want to make phone locals whether local or international then you wouldn’t have to worry about the cost of the call.
  2. Free SIP-to-SIP, internal calls, and in-network calls: with VoIP certain phone calls are absolutely free of cost along with features which you cannot get with PSTN phones. For example, as a Skype user, you can call other Skype users anywhere across the globe for free because Skype is one large network. Similarly, PBX works on the same principle, even if the extension your dialing is halfway across the world. A traditional PBX system can cover one building, however business VoIP can help you connect offices which are geographically separated. You can be connected with your extension digits. As a VoIP user, you can call other VoIP users for free. For instance, you are a company which only does business with one company then you should find out if they use VoIP or not. If the use VoIP then find out whether they are using the same provider or not because if they do then you can save more money. Another way through which you can make free phone calls is to make a call to a SIP address. SIP address is just like an email address for the IP phone. Other IP phones have the capability to call that SIP address instead of dismissing the call over the PSTN. You have the ability to program the SIP address into your contact list.
  3. Vanity Toll-Free Numbers: before only very big companies could afford toll-free number. now the opportunity is open for several different prefixes. The vanity numbers are much easier to remember compared to digits only and usually increase response rates by 30 to 60%. toll-free calls terminating over VoIP are comparatively more affordable than before.
  4. Music on Hold: like other features Music on hold feature used to be available to just a selected few companies. However, with the hosted PBX systems, now everyone can have music on hold. You can have your choice of on hold music from your VoIP provider, or you can also have a customized-on hold music. You can customize your on-hold music by adding information about products and sales and services whilst your customers are waiting. Through this customization, the customers can be more willing to wait as they do not perceive the wait time to be long.
  5. Have professionals record your greetings: recording your own greeting can be done through your VoIP provider’s team or you can hire a professional to do it. There are a lot of websites which you can use to hire a professional voice actor. If you select to pay a professional to record your greeting then you will get the voice with which big companies associate.
  6. Auto Attendant and dial by name directory: the auto attendant feature used to be just exclusively for the fortune 500 companies and the big organizations such as hospitals. Additionally, VoIP can direct calls to any other phone. Hence, if have an office in one city while your manager is in another city then there is no issue. You can set your phone to announce the caller, hence you can take time to get situated before you accept the call.
  7. Simultaneous Ring (Have one number, every phone ring): through hosted PBX solution you are not limited to just one phone. You can have three to ten phones ring at a time either sequentially or simultaneously depending on your VoIP provider, so you do not miss any calls.
  8. Voicemail Transcription: with this feature, you never have to miss a message again because you can get the message sent to your email address which you can check from anywhere. You can also access your voicemail through your online portal which you can access through any computer.
  9. Your phones will stay on even when the lights don’t: the business VoIP technology is designed to have automatic failovers whenever something bad happens. The most common failover can be your mobile phone. In case a blackout happens and you wish to resume work then you can use your mobile phone’s data to continue making calls.
  10. Use your smartphone to make and take calls: VoIP phone services offer smartphone apps which are usually free for the iOS and Android users including smartphone and tablets both. Although there is variation from provider to provider, for the majority they perform in the same way meaning you can make and get calls from your smartphone just as you would at your desk with business VoIP. When you sign in on your app you can start making calls over your Wi-Fi or data network and they will register with the outbound calls ID just as coming from your office. This way you can keep your business running and save mobile phone minutes.
  11. HD Voice: HD voice also known as Wideband audio has twice the quality of sound of PSTN phones and also has bitrate comparable to listening to a song on the iPod. By expanding the range of audio, the sound will be just like you are talking to the person in same room. This means less strain and enhanced communication. VoIP has developed new audio codecs which are expected to sound just as good as a music CD and in stereo, that can make conference calling easier to understand.
  12. Integrate IP phone with your computer: with VoIP phone system you can import address book from your computer which saves you the long process of manually inputting every contact in the address book. This procedure is much simpler and it hardly takes just a few clicks. Before you know it, you can be up and running.
  13. Never miss your important calls, balance work and life with VoIP call rules: with VoIP, there are different call routing options such as call rules also known as call treatments and day/night mode which you can apply to certain callers. Further, you can set certain specific directions as well. For instance, let’s assume that your most significant customer is on the phone and you cannot miss the call, so you can set that number to call your mobile or your home number. If you are waiting for an important call, there is no need to keep checking your voicemail since the right calls will go to you while the others will get filtered out. With this feature, you can keep a balance between your work life and home life.
  14. Bring Faxing into the 21st century: the old traditional fax machines have become outdated. The VoIP fax feature can accept faxes and can send the pages as a PDF file to your email which gives you the option to print them out if you want to. You can also scan the documents and send them to your computer to an outbound fax machine. The latest VoIP system has become advanced so you can now read your faces on the VoIP app on your tablet or smartphone.
  15. Videoconference with your colleagues and clients: by using VoIP phone services you can do video conferencing with high-quality picture and sound. Now the video codecs have made it possible for you to do video conferencing with your computer or even directly on your desk phone. Video conference is a great method to meet with your clients and to conduct important business meetings without having to take long trips. This way you can save the cost of traveling and invest in telepresence system.
  16. Keep your remote employees happy: now you can take VoIP wherever you go. You can use a softphone on your desktop or on your tablet so you can tap into your office resources. You can make calls over the VoIP provider’s network rather than using up the mobile phone minutes. Your phone does not need to be in the office in order to have the similar functionality of any other extension.
  17. Use the coolest new phones: every day new phones are being developed for business users. The new VoIP phones have the graphical operating system, a few of them even run on the Android operating system. Phones are much faster, have a lot of more intuitive layouts, have more features and have better sound.
  18. keep information at your fingertips with Screen Pops: another great feature of VoIP technology is the screen pop. Whenever you receive a call with VoIP you will get more than the caller ID. Your desktop screen will pop up the information related to the caller. While setting up this feature you can all every type of feature like doing an automatic google search. With the help of screen pops, you will have all the information about the up-to-date work and the newest billing information also. You can pick up precisely where you left off at the last call. Your customers will admire when they think they are important for your company.
  19. Integrate your phone number with your web site with Click2Dial: click to dial is a widget which is on your company’s site. Whenever a customer clicks on it, it dials your VoIP phone. You can talk directly on the computer or you can enter your home phone depending on your widget. By using click to dial you can get your clients on the call while they are interested in your product or have the burning questions which you or your representatives can answer. This feature is a great way of picking up sales even when you are not working. This way your web traffic becomes your customers.
  20. Future proof design: we do not know the sure future of the VoIP industry but we don’t have to. the hosted VoIP solutions continue to grow and provide excellent services which benefit their users. VoIP is a very competitive market and every provider needs to have the latest features. With VoIP, you won’t even have to be bound with a contract so the providers have the incentive to work harder to keep you as a customer. This way you can have cutting-edge features now and in the future.

With VoIP, you can have the latest technology at your hand. Your phone can be in your hand, at the office or at home or anywhere else you want it to be and VoIP puts you in charge of all your calling features. With VoIP services, you will have the ability to maintain continuity of your business whether you in the office or traveling. You can have the latest software and hardware and best of all, you can save money every day with VoIP.  

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